Disclaimer: IThelpnumber.com is leading customer service information provider .We have no association with any firms unless this relationship is specified. Any usage of brand names, trademarks, services and products in merely referential and we straightaway disclaim any type of affiliation, endorsement and sponsorship by any third party. We also affirm that any kind of trademarks and logos used in our website does not have any relation with us are used just for providing information only.
How to troubleshoot Hotmail not responding?
Hotmail.com which is presently known as outlook.com is a web-based piece of webmail, contacts, tasks, and calendaring services from Microsoft. It is one of the global first webmail. It is very user friendly and hence adopted world-wide. Many a times users face issue of Hotmail not responding which creates lot of frustration. If you are also facing the same issue follow the step by step process to resolve this issue.
Step 1: Open Hotmail in safe mode
Go to start, select Run, type Hotmail /safe, and select OK.
Close Hotmail, and then try opening it normally.
Step 2: Clear browser cache and cookies
Press CTRL+SHIFT+DEL on your browser to open the dialogue box and select the desired option to clear cache and cookies.
Step 3: Check if there is a dialogue box open
Check for all open dialog boxes using Alt+Tab which will help you switch from window to window.
If there are any open dialogue boxes
Hotmail won’t proceed until and unless the dialogue box is closed. So select the desired action and close the dialogue box
Step 4: Hotmail processing a large process
If you have given a tedious and bulky command for e.g. selecting and deleting large number of emails then Hotmail is processing in background and may hang or freeze
Check the status bar of Hotmail and give Hotmail some time to finish the process
Step 5: Updating windows and office
Use the setting to update windows automatically, download and install latest recommended updates and bug fixes.
This will enhance the performance and give access to new features
Step 6: Repair your Office programs
Close all Office programs that are running
Open Control Panel, choose Programs and Features.
In the list of installed programs, right-click Microsoft Office 2016 or Microsoft Office 2013, and then select Change.
Step 7: Repair your Hotmail data files
Use inbox repair tool to resolve Hotmail data files and recovery errors. Inbox Repair Tool (SCANSPST.EXE) is installed automatically while installing Office.
Step 8: Create a new user profile
Open control panel, select mail and then select show profiles.
For Windows 10, select Start. Type Control Panel and press Enter. Select User Accounts > Mail >Show Profiles.
Choose Add, and make a new profile
Enter an email address and a password for the primary email account you use in Hotmail
After the profile is created, find Show Profiles dialog and select prompt for a profile to be used.
Open your Hotmail with new profile.
Looking for quick help for fix Hotmail not reponding problem?
If the Hotmail not responding or working there can also be trouble in sending and receiving the mail and will not be able to see any subject matter in the apps, one can also look for help from the community or can simply go on the Hotmail customer service support team and opt for different modes of help as per the preference