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How to troubleshoot Outlook not receiving emails?
Get details to solve Outlook not receiving emails from specific sender!!
Outlook email users many times have issues in receiving emails from some of the specific sender and that creates problems in further email process. This issue generally takes place when there is an internet connectivity issue or any network or junk email problems. On the other hand, for this issue Outlook not receiving emails there are certain troubleshooting methods for its solutions and also the Outlook support team is available for the customer.
Therefore, for solving this particular issue there are basic ways that will totally help the customer in solving this issue i.e. Outlook not receiving emails, some of the ways for solving this particular issue are:
- The first and the foremost solution are to check the internet connections on the device in which the Outlook is facing this particular issue. Poor and bad internet connections lead to this issue every now and then.
- The user should then check the service status as because of the disabled service Outlook creates issues in receiving emails.
- Also the user should check their junk folders for that emails as many times the email automatically gets into the junk folder and is not displayed in the inbox.
- The user should also clean their inbox for receiving emails as the many times the inbox gets full and the emails are not received.
- The inbox filter and the sort settings should also be checked as wrong settings leads to this type of issues.
Know about the fixes for the issue of Outlook not receiving emails with attachments
Outlook is a web-based suite from Microsoft which includes various services like contacts, tasks, webmail and calendaring. The headquarters is based in Sunnyvale. It has the service of offline access in which the emails are synced that enables the user to use the services in offline mode.
Although Outlook is considered to be one of the best applications of Microsoft, sometimes customer faces difficulty while using it. The issue might be due to the emails. The user sometimes has an issue of Outlook not receiving emails with attachments. The issues and its fixes are listed below:
File Type Restrictions
There may be a possibility of restrictions for a certain type of files or attachments. The sender has the option of changing the file type before sending it to the user. The receiver cannot make changes in the not supported file. The user has only the access to download the supported file. The files can be sent in the compressed form also which will change the file extension and make it so that Outlook will allow the user to access it.
File Size Restrictions
Usually the network administrator restricts the attachment which exceeds the defined size. It prevents the users from using a large space in the disk which slows down the system. In case, the customer is unable to change the size, then the option of compressed files can be used. The compression of files will reduce its size. If the size of the file is still large, then other modes of online sharing can be used.
Sometimes, the user may experience the issue due to the antivirus software which is installed in the system. The antivirus might hinder downloading of attachments. If the network administrator does not provide the necessary permissions, the user should not download the attachments as it may contain virus.
In many systems, a spam filter is used to reduce the unwanted emails in the inbox. This filtering may block various attachments if it will cross the type or size of the file. The network administrator needs to be contacted in case of missing or blocked attachments. It completely depends upon the spam filter, the customer will receive the notifications of email or not.
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So, these are some of the steps that the customer needs to undertake so as to solve this issue Outlook not receiving emails instantly. The users should carry out this process in the correct way so as to prevent more problems. The customer can also dial the Outlook customer service number at any time and can get to know more about the solutions from the concerned representatives.